A - Z

A
* arrival days: tuesday till saturday
* additional days are possible with any package, the price depends on the rate of that day.
* arrival later than 16h: in case of a later arrival later than 16h please let us know and check in at the hotelbar (open till 21h)
B
* bank account:  Sparkasse Hochschwarzwald DE27680510040004598702 BIC SOLADES1HSW (please note that any abroad-transfer charges are at your expense!)
* bathrobe: you will find a bahtrobe in your room (only adults). One for your stay. If you like to change the robe, we charge 4,50€
* breakfast: 8h till 11h
C
* check in: from 15h till 21h
* check out: 7h30 till 11h
* credit cards: accepted credit cards Visa / MasterCard and Maestro  - we do not accept Amex & Diners
* chash out: It is not possible to cash out or exchange unused services of packages
* cancellation fee: 24h before arrival is free of charge, in case of a cancellation less than 24 hours prior to arrival or a no-show, we will charge 70% of the total cost of the accommodation or package, or in the case of an early departure 100% of the total room costs. For silvester there is 14 days before arrival free of charge, later we will charge 70% of the total cost of the accommodation or package, or in the case of an early departure 100% of the total room costs
D
* days off: sunday till tuesday
E
F
G
* garage 7€ per day (you have to reserve before arrival)
H
* Hotelbar: open wednesday till saturday from 18h till 21h
* hairdryer: you will find in your room
I/J
K
* Kurtaxe (local city tax) 2,90€ per adult & night / 1,20€ per child & night (6-16 years)
* Kurtaxe für Geschäftsreisende (Local City Tax for Business Traveller) 2,90€ per person & night
* Konuscard: you get the konuscard from one and more nights to use regional trains and busses for free in the hole black forst (2. class)
L
* late check out: 10€ per hour and room
M/N
O/P
* parking fees included, enough parking spaces in front of the hotel
Q/R
* reception: open from 7h30 till 16h
* restaurant: sorry, closed for the next time
S
* Sauna: open from 13h till 21h
* Sauna towels: you will get at the reception (7h30 - 16h)
* Slipper: your will get at the reception (7h30 - 16h) for 1,50€
T
* all prices includs the current value-added tax.

U/V
W/X/Y
* WiFi free of charge
* weekend and holidays: min. stay 2 nights and special conditions or surcharges
Z